Frequently asked questions (FAQ's)
The Questions & Answers section provides your employees with direct answers to common inquiries, making it easier to use the webshop. Below are some example questions.
Click on "Log in" in the top navigation. If you need to register as a new user please contact Media.DistributionEMEA@qiagen.com for registration.
Access to marketing giveaways is currently restricted to the EMEA Marketing Team. If you believe you should have access, please contact Media.DistributionEMEA@qiagen.com
- Giveaways and literature in the webshop are already prepaid and preproduced by the Marketing Team. You will only pay for shipping and warehouse handling costs.
- The cost of business card orders will be charged to your Cost Center.
No, it is not. Your Cost Center will be charged with the shipping cost after we receive the invoice from UPS.
- Please send the CHR file of already approved document you would like to appear in the webshop to Media.DistributionEMEA@qiagen.com, along with the quantity you would like to print and the Cost Center that will pay for printing and storage.
- Please note that when someone orders literature from the webshop, you will not be reimbursed.
Access to marketing giveaways is currently restricted to the EMEA Marketing Team. If you believe you should have access to the marketing giveaways, please reach out to Media.DistributionEMEA@qiagen.com.
We are happy to assist you! If you have further questions or suggestions, please contact us by email at Media.DistributionEMEA@qiagen.com.